Date picker issue with latest Chrome browsers

Srikanth Ganesan

October 27, 2017 at 1:08 am #4761

Hi,

We are using BPM v8.5.7 w/SPARK UI toolkit 4.5.2 EE and the date picker controls stopped working from Google chrome 61.x versions. Is it a known issue at this point & are there any workarounds on the same ? Thanks

SPARK Support

October 27, 2017 at 12:21 pm #4763

Hi Srikanth,

Unfortunately, there is no work around for this issue at this time.  The issue will be resolved in an upcoming release.

Regards,

Stephen P.

 

Srikanth Ganesan

October 27, 2017 at 9:23 pm #4764

Hi,

Do you have a date for the upcoming release as you understand we do not control the user’s browser upgrades. It is difficult explaining to users that their browser upgrades has broken the working functionality.

• Srikanth G

SPARK Support

October 30, 2017 at 8:56 am #4767

Hi Srikanth,

SPARK UI release dates are now in sync with IBM quarterly releases.  When the next BPM version CF201712 is release, we will provided a release within the next few days.

What version of BPM is your customer using?  Does the customer have an Enterprise Subscription?

Regards,

Stephen P.

Cindy Chastang

November 7, 2017 at 5:09 am #4792

I work with Srikanth and we do have an Enterprise Subscription.  I’m the person on our team authorized to download it.

SPARK Support

November 7, 2017 at 8:25 am #4793

Hi Cindy,

Please feel free to submit a ticket via our ticketing system: https://salientprocess.zendesk.com/hc/en-us/requests/new

I can provide additional options through our Enterprise Support.

Regards,

Stephen P.