Error Log spam – TeamWorksException: null with ID ManagedAsset

Todor

January 7, 2016 at 4:26 am #1146

com.lombardisoftware.core.TeamWorksException: null with ID ManagedAsset.83b4d20b-620c-48d3-a80b-dbd0db0752ee not found.

 

Hi,

After the latest release, when using Spark, this error is spamming the log files (SystemOut.log).

This error is happening when a managed file has been removed but there is broken reference to his file. You can check what the Asset is when you look it up from the BPM DB based on the ID from the logs. Don’t use this ID as it will be different on your environment.

The error is benign, but is not acceptable on PROD where diagnostic tools are constantly monitoring logs for errors and raising tickets etc…

Thanks,

Todor

SPARK Support

February 11, 2016 at 10:14 am #1366

Todor,

Thank you for bringing this to our attention. We are looking into this issue for the current SPARK version and will get back to you once we verify its validity.

Regards,

Spark Support