Sing Select in IE

Josh

September 27, 2016 at 10:44 am #2786

Hello,

I was wondering if there was a known issue with Single Select and where you have to click to activate the actual drop down functionality in IE? In Firefox if you click the little arrow it works fine, but in IE you have to click anywhere but the little arrow to make the drop down options appear. I know its a small thing, but it keeps popping up as a question from people.

Thank you!

SPARK Support

September 27, 2016 at 3:34 pm #2790

Hi Josh,

I ran a scenario in IE11, and the arrows are showing for me.

What version of IE are you using? (See my attached snapshot) And what version of the toolkit are you using?

Regards,

Stephen P.

Josh

September 28, 2016 at 6:33 am #2796

Hello,

I have attached a screen shot of the IE version I am running and the toolkit version we are using is 4.4.3.1 EE . The arrow shows in IE, but clicking the arrow does not trigger the drop down to work in IE, you have to click next to the arrow. I gave a bad screen shot before by not explaining the screen shot was just for reference to the functionality.

This time I have attached screens shots that show if you hover the mouse on the arrow in ie it doesn’t let you click to activate the drop down. If you are next to the arrow, you are able to click and activate the drop down.

I see that our IE versions are different, I cannot update mine due to work control policies, but at least that has a possibility to explain our issue!

SPARK Support

September 28, 2016 at 8:53 am #2801

Hi Josh,

I would like to try and replicate your scenario exactly.

Can you provide me with the version BPM including fixes?

Regards,

Stephen P.

Josh

October 5, 2016 at 8:03 am #2817

Hello,

Sorry for the slow response. The BPM version we are using is 8.5.6.0.

Let me know if you need anymore information!

 

 

SPARK Support

October 7, 2016 at 12:55 pm #2839

Hi Josh,

I am still looking into this.  Part of the issue is that Microsoft has stopped support for certain bugs in IE11, whereas the fonts render as images fine in Edge.  And the CSS changes I have tried will fix IE11 but break Edge.

Regards,

Stephen P.

Rameshkumar

October 10, 2016 at 1:45 pm #2852

Hi Stephan,

Any solution for this ? I am getting a same question from our customer.

SPARK Support

October 10, 2016 at 3:39 pm #2853

Hi Ramesh,

After reviewing this issue with the Development Team, we have discovered the cause for this icon rendering as text.  If you run a Human Service in IE11 and open the console, you will see that IE11 is actually running in compatibility mode for IE10.  All BPM versions prior to 857 force IE to run in compatibility mode, which is not recognizing some of the CSS for this and other controls.

I will list this as a Known Issue in the release notes of our subsequent releases.

Regards,

Stephen P.